Noticeboard

Our Ear Syringing Service has now resumed. Please call us on 01922 622212 to book an appointment.

Steroid Injections have now resumed Please call us on 01922 622212 to be added to our waiting list.

We are now booking Covid Vaccinations for Patients over 50 at our Oak Park Hub Vaccination Hub. Please call 01922 622212 to avoid dissapointment

For Appointments please use our eConsult service, which you can access here.

* Don't forget to sign up to our Patient Participation Group today!  Just go to our 'Have your say' tab on the right hand side and click on 'Patient Participation Group'! No need to attend meetings! We will just contact you via e-mail every now and then with our newsletter or surveys!*

Please click the link below for our most recent PPG Newsletter

PPG Newsletter

 


Also, have you registered at the surgery to access our services online? Contact us today so you can start ordering your prescriptions, booking appointments and even access parts of your medical records - all online! No more wasting time calling the surgery and you can even use it out of surgery hours!

Important Please Note

Walsall CCG Medicines Management Team, Practice Based Pharmacists and other NHS Pharmacy teams will be supporting GP practices to conduct medication reviews, clinical audits, medicine safety and medicines optimisation initiatives for patient care.  Should you NOT wish your medical records to be used in this way please contact a member of staff at any time. 

Welcome to Rushall Medical Centre

Welcome to our website for the Rushall Medical Centre Practice. We have two branches, Rushall Medical Centre and Pelsall Village Centre.

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific Practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

If you are using a Sat Nav to get to the surgery, please ensure to use the postcode 'WS4 1LQ' for Old Well Close. A ramp is provided from the car park leading to our main entrance. A lift is provided to the first floor and disabled washroom facilities are available on the ground and first floor. For more information about our surgery and the services we provide, please view our practice leaflet below.

Rushall Medical Centre Practice Leaflet

All adults can now book or walk-in for a COVID-19 vaccine. Join the millions who have already had theirs. Find a vaccine near you đŸ’‰ https://bit.ly/3jAaKpf

e-consult

Our E-Consult Service is only available Monday to Friday 7.30am-6.00pm.

Please use the GP hub service on 01922 501999 or 111 on weekends and bank holidays for medical assistance.


Appointments at the surgery are now being booked through our eConsult service.

For more information on eConsult and how to use it, please click here.

eConsult deletes all personal data associated with a consultation once the summary has been sent to the primary care provider. Click here for more information.


Help Us Help You


National Data Opt- Out

The National Date opt-out is a service that allows patients to opt out of their confidential patient information being use for research and planning. The data extracted will be pseudonymized (not directly identifiable) For more information about opting out please call 0300 3035678 or please visit;

https://digital.nhs.uk/services/national-data-opt-out

To read more about our Data Protection Policy please click the link below;

GDPR Privacy Notice

The current NHS Digital (NHSD) extract of GP data for Research purposes (known as the GPDPR) has been delayed due to NHSD wishing to review the way in which this data will be collected, to conduct more public involvement and information about the plans and change the way in which patients can opt out of the extract of their GP data. Currently the only way to opt out is to complete a Type 1 opt out form and return this to the practice by the 1st September.  However, this extract will not be taken until the NHSD have changed the way it will take the data and respect the patient’s choice for using their data.  NHSD are introducing the following changes to the opt out process which will mean that patients will be able to change their opt-out status at any time::-

  • Patients do not need to register a Type 1 opt-out by 1st September to ensure their GP data will not be uploaded. 
  • NHS Digital will create the technical means to allow GP data that has previously been uploaded to the system via the GPDPR collection to be deleted when someone registers a Type 1 opt-out.
  • The plan to retire Type 1 opt-outs will be deferred for at least 12 months while we get the new arrangements up and running and will not be implemented without consultation with the RCGP, the BMA and the National Data Guardian. 

This means that you can opt out at any time in the future and NHSD will delete data that they already have taken for research purposes, the deadline of the 01/09/2020 has been delayed until a new system of opt out is developed.  Hopefully, this will be a simple centralised approach via the NHS app or NHS website to avoid paper form and administration work for your GP. We will update you when we know more about the NHSD plans to change how you can control who has access to your data.


Extended Access Weekend Provision

gp hub

Patients registered with a Walsall GP can benefit from the Extended GP Access Service.NHS Walsall Clinical Commissioning Group (CCG) has worked with local GPs to create four Hubs based at Portland Medical Practice (Aldridge), Darlaston Health Centre in Darlaston, Pinfold Health Centre in Bloxwich and Broadway Medical Practice.

A dedicated number has been set up and appointments can be booked by calling 01922 501999 during the following times:, 8 am – 9 pm weekdays, 10 am – 3 pm weekends and 11 am – 1 pm on bank holidays


Important Patient Information

Please be aware, due to an increased frequency of calls you may be experiencing a delay in your call being answered. We here at Rushall Medical Centre are all working efficiently to ensure all calls are answered as quickly as possible.

We advise that you consider using the resources below to identify and potentially resolve your inquiries where possible. If you feel you have symptoms of COVID-19, we would direct you to go to https://111.nhs.uk/ and complete the questionnaire provided.

Calls to and from the surgery are recorded and processed in accordance with the General Data Protection Regulation 2016 and the Data Protection Act 2018, calls are recorded for monitoring, training and dispute resolution purposes.

The purpose of call recording is to provide an exact record of the call which will:

  1. Protect the interests of both parties;
  2. Help improve Practice performance and best practice;
  3. Help protect Practice staff from abusive or nuisance calls;
  4. Establish the facts in the event of a complaint either by a patient or a member of staff and so assist in resolving it;
  5. Establish the facts and assist in the resolution of any medico-legal claims made against the practice or it clinicians;
  6. A call recording may also be used as evidence in the event that an employee’s telephone conduct is deemed unacceptable. In this situation the recording will be made available to the employee’s manager, to be investigated as per the Practice Disciplinary Policy

For further information please contact the surgery.

For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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